In a tough economy, auto dealers have leaned heavily on the service drive to keep the dealership open. But competition from other stores, local garages, and quick lube locations presents a serious threat. Still, fixed operations must deliver. It must drive more traffic. Keep the shop full. Increase frequency of visits, ROs per visit, and the value of each RO. And do it all while maintaining a stellar CSI.

Over the years, Autobase has worked with auto dealers and service managers to help them accomplish all this and more. We understand the importance of fixed operations in today’s market. And, as with so many dealerships nationwide, we’re ready to help bring this level of success to your service drive.

Though our automotive CRM began in the showroom, it’s pure dynamite for the service drive. With Autobase CRM, you have everything you need to:

• Offer customers a quick and easy method to schedule appointments online
• Grow business from sold-not-serviced customers
• Drive appointments and maximize appointment show rates
• Immediately follow-up abandoned appointments
• Consistently promote service offerings through monthly eNewsletters
• Announce specials with highly-engaging digital web ads
• Create upsell opportunities through intelligent coupon strategies
• Professionally follow-up with customers to ensure strong CSI

"After implementing Autobase to better manage our service processes, we increased monthly service gross by 13%. Their solution for our service drive is as cutting-edge as their solution for our showroom."

"With your solution to follow-up on service, we transformed our dealership CSI from the bottom 5% in the country to the top 5% with a 99.3% overall CSI score!"

"We have used other CRMs in the past, but none ties our dealerships together as well as Autobase. Try taking Autobase away, and we will have a lot of unhappy people around our dealerships."